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Policies

Nemaro Jewelers strives for complete customer satisfaction. We are confident that every purchase from Nemaro Jewelers will meet your expectations and delight you with its high quality and unique design.

In-Store Purchase Policy

Jewelry purchased in-store has a no refund policy, exchanges must be made within 15 days on unworn/unrepaired merchandise.  There is a 30 day manufacturers defect on all precious stone items.  After initial sizing, customer is responsible for future sizing costs. Watches cannot be exchanged and warranties are covered by the respective watch manufacturer.

Terms of Refund

Terms of Refund don’t hesitate to contact us at sales@NemaroJewelers.com or call us at (305) 358-4399 if you have any questions regarding our online return/refund policy.

PRIVACY POLICY

Committed to protecting your privacy.  The information you enter on our site is held in confidence between you and us and is used to process your order and to improve your shopping experience.  We do not sell, trade, or rent your personal information to others.  This privacy statement discloses how the information you provide is used and protected.

When an order is placed your personal information and credit card information is safe.  That’s because we’ve taken steps to ensure a secure and superior shopping environment.  We use secure socket layer (SSL) encryption technology that protects the transmission and storage of your credit card information.

At times we use a feature of your Web browser to send your computer a “cookie,” a small data file that’s stored on your hard drive.  We do not and cannot use cookies to retrieve personal information from your computer.  We use cookies to enhance your experience and to give you better, more personalized service once you’ve purchased or registered.  We use this information for internal use only; we don’t share it with others.

*Nemaro Jewelers is not an authorized dealer for Rolex, Cartier, AP & Hublot. Watches are unworn & pre-owned.   All brands are trademarks of their respective holders.

** Our diamonds are backed up by laboratory grading reports issued by the Gemological Institute of America (GIA) and the European Gemological Laboratory (EGL).